Cornucopia (CO) Suit

DBD Cornucopia > Deck > Cornucopia

The Cornucopia (CO) suit is a clustering of threats around discretionary implementation decisions which are less closely associated with any other suit.

All six suits are broad groupings of threats which, while useful for game play, should not be allowed to restrict thinking about either where and how the threats defined on each card could or do arise, nor the types and locations of harms occuring. If suits overly dominate thinking, it can be useful to think about 'what would be revealed if this threat card was in a different suit?'.

The other suits in the deck are: Scope, Architecture, Agency, Trust and Porosity (plus Jokers).

Thirteen Cards in the Cornucopia Suit

Each suit is a broad grouping of threats, and are relevant to all sort of implementation team roles and stages of the service lifecycle. The suit names should neither constrain thinking about implementation choices which may cause the threat, nor restrict the types of harm identified.

Hannah applies styling which is uninspiring and/or insipid and/or feels institutional

CO-2

Reggie does not build or maintain the system to comply with commonly used or applicable conventions, guidelines, standards or rules

CO-3

Orla includes administrative, bureaucratic, legal, sectorial or other unfamiliar terminology in the wording which is not properly explained to claimants

CO-4

Lucy does not build in adequate claimant instructions, help and support, and/or what is included lacks explanation, and/or is misleading, and/or has gaps, and/or is confusing, and/or is inaccurate

CO-5

Michael provides the written/spoken content to be available in few formats/languages, and/or it is unavailable as narrated, easy read, simple English, braille and in other common languages, and/or it is difficult or impossible for others to convert or change the content of these

CO-6

Ella`s layout/styling/formatting of content is difficult for claimants, and/or there are no simple way for claimants to change these to something more suitable for their own ongoing, or immediate, needs

CO-7

Yusuf accomplishes some service outputs only as static files (e.g. formal letters as PDFs) without making these outputs available in other formats (e.g. plain text, audio), and/or without providing easy ways for claimants to export these outputs into other formats themselves

CO-8

Willow generates notifications to claimants which do not include any indication of topic, and/or importance and/or urgency, and do not include the full message, call to action and/or link to complete any required action, and/or cannot be customised (e.g. types, content, frequency, time of day) and/or consumed by other applications

CO-9

Ollie brings off claimant interactions which reflect bureaucratic processes rather than claimants` own mental models and understanding

CO-10

Eleanor generalises the structure and navigation for all claimants, rather than making it reflect the different situations and circumstances of individuals, and/or claimants cannot customise structure and navigation themselves

CO-J

Noah implements features with a lack of sufficient warnings or confirmatory steps, especially around the most critical choices and actions (i.e. those having a major effect on eligibility, award level, payment or penalty)

CO-Q

Mohammed formalises the system to provide increased availability and offer apparent simplicity, but which consequently hides underlying complexities, encouraging people to make claims immediately and directly online, when they ought to prepare more and possibly seek advice first

CO-K

You have invented a new implementation decision harmful to claimants that is related to any of the categories in the Taxonomy of Harms

CO-A

Note About Card Values

Card values (e.g. 3, 8, King) are for game play and are not correlated with the severity of harm. This is because threats cannot be ranked directly since they can affect individuals in different ways due to situations and circumstances, or affect fewer or more claimants, or the harms can arise in claimants' support networks and wider society.